Shipping policy
Delivery Chart
| Beneficial Insect | |
| Amblyseius Californicus |
1 Business Day |
| Amblyseius Swirskii |
1 Business Day
|
| Dalotia Coriaria |
1 Business Day
|
| Dicyphus Hesperus |
1 Business Day
|
| Neoseiulus Cucumeris |
1 Business Day
|
| Hypoaspis Miles |
1 Business Day
|
| Orius Insidiosus |
1 Business Day
|
| Green Lacewing Eggs |
1 Business Day
|
| -------------------------- | -------------------------------------------------------- |
|
Green Lacewing Larvae
|
3 Business Days Green Lacewing larvae take 3 days to hatch. Please place your order three days in advance for priority overnight shipping. |
| -------------------------- | -------------------------------------------------------- |
|
Phytoseiulus Persimilis Aphidius Colemani
|
Orders must be placed by Wednesday to be shipped the following Monday All orders must be placed by Wednesday for delivery by priority overnight shipping the following Monday. If spare stock is available orders received after Wednesday deadline will be sent at the same time, otherwise, they will be carried forward until the next delivery date. |
We do not ship on Thursdays and Fridays since they may be held up over the weekend and arrive in poor condition.
Tracking information for all deliveries is automatically sent with the invoice when an email address is provided.
There are no returns on live insects, however, if the shipment was damaged or there are viability issues we will provide a refund or replacement. Please notify us of any issues within 24 hours of receiving the items, any issues that are brought forward after will not qualify for a refund or replacement. Please ensure you are available to receive the shipment when it is delivered, we will not be responsible for unattended and mishandled deliveries.