Shipping & Returns
Shipping & Returns
Order processing can take up to 48 hours.
What is HypoLiv?
HypoLiv contains a generalist soil-dwelling predatory mite, Stratiolaelaps scimitus, formerly known as Hypoaspis miles. It is native to the Northern hemisphere and preys on soil invertebrates, including fungus gnats, springtails, thrips nymphs, and other species of mites.
|Release instructions and care info
Orders are only shipped Monday through Wednesday. Any orders placed past 10am on Wednesday through Sunday will be shipped the following Monday.
I've command in december and the package was very cold, I've search for stratiolaelaps in some samples, and ! found only 1 alive. I hope there were more than that. The hot pad was very cold and all the package too. It's past all the day in a truck without heating, I've received it at the end of the day. I don't know the temperature of the other days in shipping transit. I think that's not a good shipping method in winter, it's too long at cold temperature.
obviously didn't count that I got the full amount but they were definitely in there and moving around. shipping was very fast.
GrowLiv is always a reliable supplier of BCAs. I appreciate that they offer small, affordable quantities for the average houseplant enthusiast. I know I can have a solution to any pest problem within 24 hrs of discovering it. Fast, friendly, and quality products.
Arrived with no living contents inside.
Opened up the package and was physically looking for moving mites but could not see any. Dumped out the entire contents of the package and could see only a handful of mites. I waited till the next morning to see if I can see any because normally I would see them walking all over the edge of my beds, but no movement. The 24 hours had already passed for me to message them back! the other products I ordered were good.
Thank you for sharing your experience with us. We encourage you to reach out, even if you've exceeded the 24-hour deadline. You can email customer support at email@example.com. We will work with you to address any product-related issues. We're glad to hear that the other products you ordered met your expectations and look forward to working with you again.